TigerTel Live Answering Services

Ensure You Never Miss a Call with
the Best Answering Service in Canada!

With TigerTel telephone answering service, our team is standing by 24/7 to ensure your organization never misses an opportunity and that your callers always receive the best customer experience. We can customize your account to suit your company’s specific requirements so that you get the information you want from each caller and
that they get a branded phone experience unique to your company.

live-0

Phone Answering Services

Customer experience agents provide Canadian answering services for clients on a full-time or as-needed basis. Located here in Canada, our team of receptionists handle tasks such as professionally answering calls, quickly delivering messages, providing callers with general company and product information as well as booking appointments for a variety of businesses including realtors, plumbers, heating and air conditioning contractors, property management, restoration services and doctors’ offices, just to name a few.

TigerTel becomes an extension of your company by using custom scripts and call handling procedures tailored to your specifications, assuming your company’s image and available anytime 24 hours a day, 7 days a week. Our national presence and proprietary technology enables us to provide customized service for Canadian companies of every size, giving our clients the competitive advantage by providing industry, award-winning customer service.

live-2

After-Hours Answering Service

Your organization’s ability to respond to calls around the clock could mean the difference between losing and gaining customers; in other cases, it could mean the difference between whether or not an emergency situation is responded to as quickly as possible.

Regardless of what drives your organization’s requirements beyond regular business hours, we offer both after hours answering services and 24 hour answering service to keep you covered whenever you want, 365 days a year.

Our qualified receptionists seamlessly integrate with your team, systems, and processes as a truly affordable way to provide superior call coverage that avoids all the expenses associated with staffing internally.

live-24

24-Hour Call Answering Service

24-hour call answering services from TigerTel goes beyond after-hours coverage to ensure that you never miss a call, regardless of the time or date. Plus, our 24/7 answering service can be easily turned off and on at your leisure. Are you stepping into a meeting with your team? Flip your phones to TigerTel. Is your receptionist going on a lunch break? TigerTel has you covered. Multiple calls coming in at once? We have your back with call overflow support. No matter when you want us to jump on the phones, our 24-hour answering service is ready!

TigerTel-Call-Services-Live-icon

Key Features of
After-Hours & 24-Hour
Call Answering
Services

Qualified, professional representatives available 24/7/365

Peace of mind that comes with never missing a call

Improved availability and commitment to customers

Your choice of message delivery options — email, text, call, page, secure app/web portal

Detailed reports and account analytics

Enhanced brand reputation

live-b

Emergency Response
Answering Service

Beyond its many customer service applications, our call answering services play a critical role in maintaining safety and security. A 24/7/365 emergency response service is an important feature for any emergency management plan. Security alarms, stuck elevators, flood, fire, industrial accidents whatever the causes, having an emergency response line increases safety and reduces risk for your business assets, employees and customers.

We have extensive experience in Emergency Response and Dispatch Call Centre programs creating peace of mind, safety and security for businesses of all types and sizes across Canada. We will supply your business with a cost effective solution, which includes a 1-800 number with live agent response and 24×7 call coverage.

Emergency Response & Dispatch Services

Screenshot_344

FOR BUSINESSES DEMANDING PROFESSIONAL AND PERSONAL CALL RESPONSE…
GUARANTEED! THIS SERVICE IS IDEAL IF YOU MUST:

Screenshot_349

Connect with a
live person

Screenshot_349

Manage processes for non-emergency
and emergency calls

Screenshot_349

Follow a strict on-call
escalation procedure

Screenshot_349

Document the progress
of call traffic to track
dispatch and response time

Screenshot_349

Provide copies of all messages
to manage your business

Screenshot_349

Require holiday
call response

Screenshot_344

KEY FEATURES OF TIGERTEL EMERGENCY
RESPONSE ANSWERING SERVICES

Make TigerTel your trusted phone answering
service partner to ensure you never miss
another call or opportunity.
START YOUR FREE TRIAL NOW

Start Using our Answering Services
for your Organization and Experience the
TigerTel Difference for Yourself!

Our commitment is in providing our clients the best answering service in Canada through
state-of-the-art technology solutions fronted by experienced, courteous, service-oriented agents.
Choose TigerTel to answer your calls when you want to: increase revenue, lower costs, provide better
customer care and maximize every opportunity. Contact us today to learn more or begin service!

Learn More About TigerTel

Customer Service

This field is for validation purposes and should be left unchanged.