TigerTel Employee Reporting

Employee Hotline Solutions for
Absentee Reporting and Work Alone Check-in

In our 20+ years providing call centre services in Canada, we learned that there were a few applications of our service that have proven to be ideal solutions
for employers. We have worked to refine and perfect those services to create several employee hotline offerings that Canadian companies across the country
now rely on as an integral part of their operations.

Learn more about our employee hotline services and how we can customize the perfect plan for your business.

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Employee Absence
Reporting Hotline

Employee absenteeism is one of the most significant employer issues that Canadian companies face today. Not only are the costs staggering – the effect of unscheduled absenteeism on employee morale and productivity is prohibitive to the success of many businesses. Not only does an employee call-out hotline from TigerTel make the day-to-day management of absences much easier, but a properly implemented absenteeism management tracking program is important because it allows an employer to gain insight into the root causes of their unscheduled absences. Depending on your work environment, the following may be useful to track:

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The incidence of absence
(such as seasonal or Monday/
Friday absences)

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The type of absence
(such as sick leave or WCB)

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The reason for
the absences

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Individual employee
absence history

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The average duration
of absence

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The dollar costs
of absence

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Absenteeism
Report Overview

TigerTel is a major provider for both Human Resources data collection and absenteeism reporting for medium and large companies in Canada, including those in the manufacturing and food processing industries. At TigerTel, we understand that the relationship between the company and their employees is a strong and important one. Our absentee management program ensures that your employees feel valued within the workplace and that productivity remains at its peak.

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TigerTel Employee
Call-out Hotlines
are Ideal for:

Union memberships

Manufacturers

Retail

Large employee base

Off–site employee base

Key Features of Absenteeism Reports

1TigerTel will provide a dedicated toll–free number for employees to check–in to report absence or tardiness

2Customized call flow ensuring all pertinent information is gathered and the appropriate persons are notified

3TigerTel operates 24/7/365 ensuring live agent response

4Real Time secure online access to call in information

Employee call-in hotline solutions from TigerTel are great for everyone in your organization. Human Resource Departments and Operations Managers
love it because it makes their jobs much easier while keeping everyone on the same page. Employees love it too, because they are speaking with a third
party rather than having an awkward conversation with a superior or asking a coworker to deliver a message regarding their absence. It really is a win
all the way around!

Employee Work Alone & Check-in Management

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A person is considered alone at work when they are on their own; when they cannot be seen or heard by another person; when they are working in isolation; and when they cannot expect a visit from another person.

Based on your province’s Occupational Health and Safety regulations as it relates to employees who work alone or in isolation, companies should consider this: employees who work alone may face an increased risk of serious injury, confrontations and violence.

So ask yourself, if a worker is injured or an emergency occurs, how long before they get assistance, an ambulance or are able to call for help? What if the worker is unconscious? These occurrences may not be common, but if they do occur, how do you protect yourself and the employee? What are the consequences?

Employee Work Alone
Program Overview

For over 20 years, TigerTel has been offering our Work Alone Program, which is designed to help any size business improve safety and reduce liability. TigerTel offers a 24/7 simple employee check-in line solution. The delayed notification for an employee who requires assistance or is in distress can be significantly reduced or eliminated by the simple set up of a TigerTel Working Alone Check-in line.

TigerTel Employee Check-in Hotline

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THE EMPLOYEE CHECK-IN HOTLINE IS IDEAL FOR ANY COMPANY WHO HAS EMPLOYEES WHO WORK ALONE OR IN ISOLATION AND:

  1. Handle money or work with the public, where there is a potential for violence
  2. Work off-site
  3. Work with patients
  4. Work around hazards such as heights, electricity, in confined spaces (such as tanks, grain bins or elevators, culverts, etc.)
  5. Work with hazardous substances or materials and with materials at great pressure
  6. Work with hazardous equipment such as chainsaws or firearms
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THROUGH THE PROGRAM TIGERTEL OFFERS A 24/7 SIMPLE EMPLOYEE CHECK-IN SOLUTION WHICH INCLUDES:

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Documented call history
(time and content)

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Fully customizable scripting
based on your requirements

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Toll-free numbers and
text messaging system for
employees to check in

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No hold times for employees
checking-in, we provide a
dedicated check-in number

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Same-day, next-day or weekly reporting
via e-mail, text, phone call, or in our
secure online portal

TigerTel’s experience, flexible solutions
and leading technology allows us to provide
maximum results for your business.
START YOUR FREE TRIAL NOW

Improve Employee Safety and Reduce Liability
with TigerTel Employee Check-in Solutions

Curious about how our employee reporting hotlines can be adapted specifically for your business? Contact us
today to learn more about these solutions or even discuss alternative uses for your business!

Learn More About TigerTel

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