TigerTel for the Healthcare Industry
Healthcare Answering Services and
Medical Call Centre Solutions
TigerTel has been providing phone answering services for the healthcare industry for over 20 years. Canadian
medical professionals have come to rely on TigerTel as their call handling partner, because we create affordable,
reliable plans that our clients can trust to get the job done right 24/7/365.
The Healthcare
Industry is Ingrained
in our Medical
Answering
Service DNA
Here are some of the different types of facilities and specialties we proudly serve:
Customized Solutions
Customization is key when it comes to creating successful medical answering service plans. At our healthcare call centre, we work alongside each client to understand their requirements so we can create a unique solution that is on budget and seamlessly fits into communication processes.
Flexible Plans
Our goal is to simplify life for healthcare providers and their staff while improving the patient care experience. We provide a collection of different medical call centre services that you can use to their full extent or choose from a la carte. Whether your facility requires after hours message taking and on-call answering services, daytime call overflow handling, a virtual receptionist for medical offices with appointment scheduling, or any other solution we provide, we’ve got you covered with the perfect plan.
PIPEDA Compliant
Privacy is important to us as well. We understand that medical information is sensitive in nature and the protection of it must be a top priority. Our systems and processes have all been engineered to safeguard personal health information to ensure their privacy and ensure your medical practice complies with applicable laws and regulations. TigerTell medical call centre agents are trained to abide by best practices and they also undergo periodic additional training to keep them sharp and ready to handle your patients and their information with care.
Bilingual Professionals
Our bilingual staff is standing by 24/7/365 to be the voice of your office, clinic, or hospital. Handing the phones over to TigerTel means you get more time to focus on the most important parts of your day. Whether that means more time in-person with patients or not getting alerted to things that can wait until the next day while you’re trying to get a few hours of sleep, we are here for you.
Get the administrative and communications boost your healthcare facility has been waiting for. Contact TigerTel today to learn more about our medical answering services. We are eager to hear from you so we can show you how TigerTel can solve the call handling and messaging challenges you face.
